Navigator Integration

Navigator, the Accu-Trax mobile application, requires data integration from Office to function correctly.

This article explains how to download data to and upload data from Navigator, as well as how to manage that data once it is in Accu-Trax Office.

Creating the Route Package

Follow this procedure to create the Route Package for Navigator.

Each Navigator tablet will download this data for the day's Routes, and includes any changes that were made to Routes within Accu-Trax Office.

1. Go to Navigator > Create Route Package in the top menu.

2. The 'Navigator Create Route Package' window will pop up.

Click 'Create'.

3. When the Route Package has been created and uploaded, click 'OK' to complete the process.

The Route Package is now available for Navigator Download.

Processing Route Events

After routes are completed for the day, each Driver will create a data upload from their Navigator tablets.

Follow this procedure to process these Route Events, and to import them into Accu-Trax Office.

1. Go to Navigator > Process Route Results in the top menu.

2. A window will pop up allowing for a selection of which Route Results to process.

Once selected, click 'Load Results'.

3. Each Extra, No Can Out, Sequence Number Change, and any other Route Events will be displayed on the 'Navigator Process Route Results' window.

These events can be edited in the following ways:

Double-Click the Time, Type, Description, or Extra Fee to edit those fields.
Select (highlight) a row and hit the 'Delete' key on the keyboard to delete that row.

4. Click the 'Report' button to export the Route Results into a document that can be saved or printed.

5. Click 'Save' to import the Route Results into Accu-Trax.

This will create an entry in the Route Log for this trip, which includes any Service Events that occurred during the trip.
Processed Route Events will be displayed on the Route Activity Tab of each Customer record, and will also create Transactions if appropriate.

NOTE: Route Events that create Transactions will automatically assign a Transaction Type that is named "Extra". This name must only be "Extra" and cannot include any other text. If the Route Event is created manually, Accu-Trax will default to the first Transaction Type if there is none named "Extra". If the Route Event is created via Navigator and there is no Transaction Type named "Extra", then Accu-Trax will crash.

Route Activity (Navigator)

The Route Activity Tab displays all Route Events and confirmed pickups for a customer.

Route Events: Double click any Route Event to open the View Route Event window.

This will include any image that was captured with the Event.

Pickups: A list of confirmed pickups from Navigator.

Anytime GPS Stop-and-Go or the timer automatically confirms a pickup, or anytime a Driver taps the 'Confirm Pickup' button, that pickup will be logged to the appropriate Customer Account.