Icon List
Home Screen

Online Status Indicator: Green checkmark means that Accu-Trax is online. Red X means it is offline.

New Tab Button: This will open a new Customer tab. The new tab opens to the same account that is open on the active tab by default.

Recent Update: Indicates that a field has been updated recently.

Information: Indicates that there is more information available about this field. Hover over for a tooltip or double-click for more detailed information.

Embedded Help Box: Not currently active. This box will link to relevant help information when activated.

Geocode: Click this button to manually set the geocode for this Address.
Function Tab Icons

Home Tab: Opens the Customizable Home Screen Tab.

Services Tab: Opens the Services Tab.

Transactions Tab: Opens the Transactions Tab.

Comments Tab: Opens the Comments Tab.

Customer Contact Tab: Opens the Customer Contact Tab.

Other Information Tab: Opens the Other Information Tab.

Route Activity Tab: Opens the Route Activity Tab.

Rolloff Tab: Opens the Rolloff Tab.

Online-Billpay Tab: Opens the Online-Billpay Tab.
Service Icons

Scheduled to Start: Indicates a Service that is scheduled to start, but which has not started yet.

Scheduled to Stop: Indicates a Service that is scheduled to stop, but which has not stopped yet.

Stopped: Indicates a Service that has been stopped. A Service is considered "Stopped" if it was performed at least once before the Service ended. By default, Stopped Service will display on the Service Address for 6 months.

Cancelled: Indicates a Service that has been Cancelled. A Service is considered "Cancelled" if it was scheduled to start, but was removed without ever being performed. See Undo Starting a Service. No charge will be made to the Account for a Cancelled Service. Cancelled Services will only be displayed if the "View History" checkbox has been selected at the top of the Services Tab.
Account Search Filtering Icons
: Only displays records where the field is an exact match to the value entered. No Wildcards.
: Displays all records where the field does not exactly match the value entered. No Wildcards.
: Displays all records where the field is greater than the value entered. No Wildcards.
: Displays all records where the field is greater than or equal to the value entered. No Wildcards.
: Displays all records where the field is less than the value entered. No Wildcards.
: Displays all records where the field is less than or equal to the value entered. No Wildcards.
: Displays all records that have the value entered as all or part of the field, similar to the Main Search bar. No Wildcards.
: Displays all records that do NOT have the value entered as all or part of the field. No Wildcards.
: Displays all records where the field begins with the value entered. No Wildcards.
: Displays all records where the field ends with the value entered. No Wildcards.
: Displays all records where the field matches the pattern entered, using Wildcards to indicate variables.
: Displays all records where the field does NOT match the pattern entered, using Wildcards to indicate variables.